CAD, CSD and Cisco Desktop administrator on the same pc

[celine.jeannotte]

In the older release of IPCC Express, I have seen an advise in the documentation that we could not installed on the same pc the 3 softwares (CAD, CSD and Cisco Desktop Administrator). We just installed an IPCC Express rel. 4.0(5) and I cannot find this recommendation in the documentation. Does somebody know if this recommendation is still applicable with ipcc express rel. 4.0(5)

[lpezj]

Hi,

I have had installed in the same PC the three applications with no problems. Normally I do this deploy on the IPCC Express server in order to have the possibility of checking agent and supervisor issues with the customer.

Hope this helps,

Juan Luis

[smaruvada]

You can install all three on the same machine but it is strongly recommended to install Desktop Administrator on the server itself and no where else.

Sunil