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Community Member

CAD, CSD and Cisco Desktop administrator on the same pc

In the older release of IPCC Express, I have seen an advise in the documentation that we could not installed on the same pc the 3 softwares (CAD, CSD and Cisco Desktop Administrator). We just installed an IPCC Express rel. 4.0(5) and I cannot find this recommendation in the documentation. Does somebody know if this recommendation is still applicable with ipcc express rel. 4.0(5)

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Re: CAD, CSD and Cisco Desktop administrator on the same pc

Hi,

I have had installed in the same PC the three applications with no problems. Normally I do this deploy on the IPCC Express server in order to have the possibility of checking agent and supervisor issues with the customer.

Hope this helps,

Juan Luis

Community Member

Re: CAD, CSD and Cisco Desktop administrator on the same pc

You can install all three on the same machine but it is strongly recommended to install Desktop Administrator on the server itself and no where else.

Sunil

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