CAD e-mail ready button is graded out or not available to be pressed
Have anyone encountered the CAD email ready button not availble or graded out? we are currently using CAD 7.0(2), also checked the agents if they are a member of the e-mail CSQ and has the skill to e-mail. Actually at a time the ready button is available but afterthe agents try to logout and login the ready button is already available network connectivity is oaky also.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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