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New Member

CAD error: Unable to connect to Directory Services

I am getting this error on two agents, both are setup as resources and assigned correctly.  Both have worked as of yesterday at the end of the business day.  

 

I am not an experienced engineer - I am doing this job by necessity after a sudden departure.  

 

I have uploaded the log file from one of the agents having this problem.  We are not synchronized with LDAP.

2 REPLIES
Bronze

Check to see if user's pc has

Check to see if user's pc has connectivity to UCCX server or not.

 

Dat

New Member

Just checked - all pings got

Just checked - all pings got a reply.


UCCX version 8.5

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