I am facing a problem with the CAD Services failover to secondary server were some of the agent desktop features go inactive.The setup is a UCCE 7.5 Split rogger model and the CAD services are running on the Pg box.All the icm components are running on 7.5(8)
On shutting the CAD Services on the primary server features like chat,enterprise data goes inactive.This remains down till the services on CAD Primary have been brought up.Attached is the snap of the agent desktop on failure.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...