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CAD hangs after opening Statistics window

m.balastik
Level 1
Level 1

‎03-13-2006 06:47 AM - edited ‎03-13-2019 11:34 PM

I am running into the following scenario: CAD is working fine however when the agent wishes to view the statistics opening the window is immediately greyed out and then the application hangs. I am running CCM4.0(2a)sr2c and IPCC Express Enhanced 3.5(2) - separate servers. CAD is 4.5.5.20

Any assistance is greatly appreciated.

Monica

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Brandon Buffin
VIP Alumni
VIP Alumni

‎03-13-2006 08:56 AM

Try restarting the Recording and Statistics service from the Control Center in Appadmin.

Hope this helps. If so, please rate the post.

Brandon

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