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CAD Keypad

On the Cisco CAD, users are able to input digits using the upper keys for figures 0-9 from their pc keyboard and then dial, but users can not use the actual key pad on the CAD? Nothing appears?

3 REPLIES
Green

Re: CAD Keypad

There was a bug on this. What version of CAD do you have?

Regards,

Geoff

New Member

Re: CAD Keypad

IPCC Enterprise 7.1(2)Cisco Agent Desktop 7.1(2)(Premium Version)

Build 7.1.2.20

If this is the bug you refer to do you know what version should be rolled out.

Thanks

Re: CAD Keypad

Actually I don't think this is has ever worked, for example for CTIOS you have to write that code in.

david

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