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Community Member

CAD Login Screen

Is there a way to remove the extension number that CAD comes up with when you click the icon to log in.

It never remembers the agent's name, I'd also like it not to remember the extension number.

I have agents with laptops that will log into the same computer, but not at the same desk.

Any assistance would be appreciated.

Thanks,

Debbie

2 REPLIES
Bronze

Re: CAD Login Screen

In CAD for IPCC 4.0, there is a file "phonedev.ini" containing the userID and the extension used by the previous user. You can write a batch file that will erase the content of this file each time the laptop is boot.

Steven

Community Member

Re: CAD Login Screen

there is an easier way than using a batch file - just set the ini file to read only. (obviously remove the login details first!

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