cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
651
Views
0
Helpful
1
Replies

CAD outgoing call wrap-up time?

mmoulson1
Level 4
Level 4

Hi All,

I have setup wrap-up times for my incoming calls via the CSQ configuration. Is it possible to set a wrap-up time for outgoing calls? If so where do I configure it?

We are using UCCX 8.5.

Thanks in advance.

Matty

1 Reply 1

Gajanan Pande
Cisco Employee
Cisco Employee

AFAIK, it's not possible to set up wrap up for outgoing calls.


GP.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: