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CAD Personal Directory Export/Migrate from 8.0

Hi all,

 

Am I correct in assuming that there is still no method for extracting UCCX Agent Personal Directories from within CAD and importing into a new version?

I'm currently upgrading from CCX 8.0 to 10.5 and decided to keep CAD rather than Finesse.

We have a lot of agents with personal directories that are staring down the barrel of re-input.

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Super Bronze

Hi CraigI wrote some software

Hi Craig

I wrote some software to export/import that data, but I've spent a fair bit of time on it so I can't give it away... PM me if you are interested. The data is in LDAP so is a little tricky to get at compared to SQL etc.

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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