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Community Member

Cad re-installation

Hi

More from a presales front.We have a site with Multi site setup running on Progger 7.5. CAD was installed on Progger and was running on for 25 agents.Now there was addition to few new sites(UK and INDIA) having PG 's and Pheriperals which has made the PG/CD/CAD component to be removed from Progger and added onto a diffrent boxes all together.Now there is also a need to split the licenses from 25 to 20 lic in US and adding this 5 licenses to UK CAD.

Anybody knows on the procedure to achieve this.

Thanks

Ganesh R

2 REPLIES
Green

Re: Cad re-installation

The integrator who did the original install can arrange this. They will have a login on the Calabrio licencing web site. The customer owns 25 licences for CAD and they are all on one system. The integrator would be able to generate the keys which would enable licencing of 20 on one machine, and 5 on another. This is not normally a problem.

Regards,

Geoff

Re: Cad re-installation

The way I would approach this is like this.

1. Set up new PG, but don't start any services.

2. Rerun setup on progger and point it to the new PG.

3. Once everything is running, uninstall from progger PG and CAD.

david

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