Within the CAD documentation, there is reference to being able to enable CAD to receive IPC Events over UDP (ref: "Remote Access" within CAD user guide.
Two of the actions that can be sent to CAD via XML are the "Make Call" action and the "Set Variable" action.
We would like to confirm if it's possible to either bundle multiple actions together under a single "IPCActions" command or to send multiple "IPCActions" commands in the context of a single call (eg; send a MakeCall, then send multiple SetVariable commands).
You would need to do the latter. I'm not sure on the timing of this - I don't know if the CTI server will accept the set variable commands prior to establising the connnection. (Since this is UDP, the CAD servers are just passing this data along to CTI - there is not confirmation.) This is something you'd need to play around with.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...