Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

CAD Screen Popups

Hello

I have a problem with screen popups not poping up on CAD Agent Desktops. It is an intermitent problem where out of the total calls received about 50% don't have popups.

Has anyone had this problem or anyone has any idea.

All help appreciated

Victor

2 REPLIES

Re: CAD Screen Popups

Simplify the problem. Is this happening to all PCs? Do all PCs only get 50% of the pops? Also, what does the workflow do which generates the pop?

david

New Member

Re: CAD Screen Popups

Hello David

Yes this basically seems to happen on all pcs. It is intermitent. It may be working and all of a sudden one or two calls without popups.

The workflow contacts an application called Callme that provides the web screen

Thanks

Victor

237
Views
0
Helpful
2
Replies
CreatePlease login to create content