I am trying to figure out how to configure CAD Server Monitoring - Cannot use Desktop Monitoring as Clients PCs are old and NIC cards are not supported, even the IP Phones are ols and do not have BIB.
So SPAN is the only option. I need some guidance - even a document URK will do. I have read 'CTI OS System Manager Guide' and also 'CAD Install Guide' but none explains the config. I am confused about below the point:
- SPAN source are the phones - what is the destination - the supervisor PCs or the CAD Server? If the PCs, then do we need a SPAN for each supervisor PC or what? If SPAN destination is the server, then how will the supervisors get the RTP stream from CAD to their PC - automatically or do we have to configure something specific?
Also, on the CAD Desktop Admin webpage - VoIP Monitoring Service - (see screenshot) do I select Default Monitor Service and Disable Desktop monitoring OR I can leave Desktop Service Enabled and it will not conflict with Server Monitoring.
And if SPAN destination is CAD server - I am planning to add a 3rd NIC card for this, but where do I select the NIC card for receiving/ reading these SPANNed packets?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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