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CAD Update loop

Hi All,

I have a problem with istalling CAD on Agent PC after finished I start the program and it require to update software

but after updated it still require me to update software again and it loop over and over never complete the update.


Anyone can help me to verify the problem? I used CM7.1.2a and UCCX7.0 SR3

Thanks,

Tinnakorn

5 REPLIES

Re: CAD Update loop

Out of curiosity, when you run the update, is the user able to install software?

Tanner Ezell www.ctilogic.com

Re: CAD Update loop

I used local Administrator to install/update program.

Tinnakorn

Re: CAD Update loop

Try installing the software as this user, which means you might have to raise the users levels in order to do this task.  Once you're able to run CAD without it needing an update then you can lower her rights again.

david

Re: CAD Update loop

Hi david,

I used this user which has an administartor level to install/update but same result.

Re: CAD Update loop

Have you tried uninstalling and reinstalling the application completely?

david

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