I almost have the issue resolved, but I need a little more help.
When I'm using the Get Digit String node (to capture caller entered digits), I have the input set to 4 digits. If a caller enters 1 digit they route to the timeout node. The timeout node has the if statements that should route the caller according to the CED variable. However, it doesn't. Debug indicates that the CED doesn't exist when it gets there.
If the caller enters a 1 followed by the pound sign (termination digit), the call follows the successful node, and routes accordingly.
What do I have to place in the timeout node that will recognize the CED, and route accordingly with the CED.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...