Dear All,
i installed UCCE with CVP (Ver 10.0.1).
Call Flow CME-->VXML GW-->CVP-->ICM. But call is failing at run External script. I am attaching CVP error Log and ICM Script.
pls suggest.
1469: 10.35.133.129: Sep 16 2014 11:19:38.981 +0530: %CVP_10_0_IVR-3-CALL_ERROR: CALLGUID=044224283C9A11E4803A30F70D96B740 DNIS=11111111116 Media Fetch Error for URL=file://../MediaFiles/en-us/app/Welcome.wav (Client: 10.35.133.194) [id:3023]
1470: 10.35.133.129: Sep 16 2014 11:19:38.981 +0530: %CVP_10_0_IVR-3-CALL_ERROR: RunScript Error from 10.35.133.194 [MEDIA_FILE_NOT_FOUND(9)] CALLGUID: 044224283C9A11E4803A30F70D96B740 DNIS=11111111116 {VRUScriptName: 'PM,Welcome,A' ConfigParam: 'Y'} [id:3023]
2285: 10.35.133.129: Sep 16 2014 11:19:38.996 +0530: %CVP_10_0_SIP-3-SIP_ERROR_SNMP: B2BUA is not configured with a route for making calls to [91919191]. Please add this route. [id:5010]
1487: 10.35.133.129: Sep 16 2014 11:19:41.087 +0530: %CVP_10_0_IVR-3-CALL_ERROR: Removing CALLGUID: 044224283C9A11E4803A30F70D96B740 DNIS=1111111111 due to exception in CallNewHandler. (Client: 10.35.133.194) Received ICM DialogFailure response for new call request. DialogFailure StatusCode: 15 HTTP req: { RECOVERY_VXML=flash:recovery.vxml, CALL_DNIS=1111111111, CALL_UUI=, MSG_TYPE=CALL_NEW, ERROR_CODE=NONE(0), CALL_ID=044224283C9A11E4803A30F70D96B740, CLIENT_TYPE=IOS, CALL_ANI=sip:911@10.35.133.129:5060 } [id:3023]
1496: 10.35.133.129: Sep 16 2014 11:19:42.117 +0530: %CVP_10_0_IVR-3-CALL_ERROR: Removing CALLGUID: 044224283C9A11E4803A30F70D96B740 DNIS=1111111111 due to exception in CallNewHandler. (Client: 10.35.133.194) Received ICM DialogFailure response for new call request. DialogFailure StatusCode: 15 HTTP req: { RECOVERY_VXML=flash:recovery.vxml, CALL_DNIS=1111111111, CALL_UUI=, MSG_TYPE=CALL_NEW, ERROR_CODE=NONE(0), CALL_ID=044224283C9A11E4803A30F70D96B740, CLIENT_TYPE=IOS, CALL_ANI=sip:911@10.35.133.129:5060 } [id:3023]
1505: 10.35.133.129: Sep 16 2014 11:19:43.146 +0530: %CVP_10_0_IVR-3-CALL_ERROR: Removing CALLGUID: 044224283C9A11E4803A30F70D96B740 DNIS=1111111111 due to exception in CallNewHandler. (Client: 10.35.133.194) Received ICM DialogFailure response for new call request. DialogFailure StatusCode: 15 HTTP req: { RECOVERY_VXML=flash:recovery.vxml, CALL_DNIS=1111111111, CALL_UUI=, MSG_TYPE=CALL_NEW,
Regards,
Mukesh Singh
