call fields to be passed from ctos server to ctios client
My customer has got a requirement where he wants the agent to get the status of the agents in there skill group at there ctios.Basically they dont want to go with dash board just that the agents should get the status on there ctios about the agents ready,not ready etc etc status on there console.We are trying to achieve this but the values is not being passed from the ctios server to the client.WE have a customized soft phones and the developer is saying that there is no values being passed.Is there any registry tweak which needs to be done?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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