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New Member

Call in Queue not changing from 0. Skill Stats Report

I am running IPCC Express Premium 4.0(4)SR01ES09_Build090

I have three agents that have issue with Cisco Agent Desktop. The issue is that the Skills Statistics report is not changing for the three agents. Has anyone experienced this issue?

2 REPLIES

Re: Call in Queue not changing from 0. Skill Stats Report

Hi,

Is this still found if the user login to CAD from another PC ?

Best Regards

New Member

Re: Call in Queue not changing from 0. Skill Stats Report

Reloading the IPCC servers fixed this issue

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