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Call Monitoring/Recording with CAD Browser Edition (BE)

Using CAD-BE in an IPCC Enterprise 7.1, single site implementation. I have my primary and backup CAD servers running on my 2 PG's. Is the idea here to setup rSpan on all switches that have my agent phones and point the traffic to the IP addresses of my CAD servers? Thanks for any insight.

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Re: Call Monitoring/Recording with CAD Browser Edition (BE)

Hey---I can help you with this

cnowlin ext 1001

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