Call recording option with NICE or any other tool in SRST mode
I am looking for an extended solution to have SRST as an option in Remote location for remote survivability during UCCE core failure. Just unable to get any clear document which states if call recording is possible in SRST mode. I am using NICE in UCCE for recording of calls.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...