Client is using IPCC Express Premium, and is requesting that we develop a new self-service piece remotely. I only have VPN access, no IP phone. So to test, I will have to dial from an outside phone to their main number. I'm trying to determine what is the best way to test the script.
My plan is to make a small change to their live IVR, so when a secret sequence of digits are entered from the menu, it will execute a call subflow which calls my test script.
If my test script has bugs, will that affect the live IVR script? I suppose instead of a call subflow, I can forward the call the another RP, and then associate the test script application with that RP. Any suggestions?
If the subflow has a bug it will afect only the calls that were routed to it, so in your case if there is a secret sequence to get to it, unless caller hits it you will not have an issue. Associating with differet RP will work as well, but then you are not testing the subflaw step and you will not be able to pass variables between the scripts if that is what you are doing. I guess it comes down to what is the subflow doing?
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.