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New Member

Callback from SocialMiner works with UCCX

Hi,

I just need to know weather callback feature of SocialMiner works with UCCX or is just supported for UCCE?

Regards,

Ammara.

2 REPLIES
New Member

I'm interested in this too, I

I'm interested in this too, I think it isn't as the chat request won't match any tags... But I'd love to know

Cisco Employee

Hi,UCCX doesn't support

Hi,

UCCX doesn't support SocialMiner callback feature. But we have a similar feature from UCCX called HttpTrigger. This in combination with scripting can be used to create powerful solutions.

There is a support forum thread (https://supportforums.cisco.com/discussion/11750871/callback-web-page-using-uccx-85) where it is discussed in details.

Let me know if this fulfills your requirement, or else if you have something specific in mind, let us know.

Thanks and Regards,

Praveen

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