I am looking for any suggestions on the best way to give callers the immediate option of dialing by extension during a menu. I would like to keep the menu structure in place for those callers wishing to hear the regular menu options.
The problem i've run into with any of the solutions i've come up with is that the ext's start in different ranges such as 5xxx, 18xx etc. Thank you in advance for any advice.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...