Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

callmonitor issue with Unity Express Voicemail and UCCX on CME

Hi Everyone,

I am currently working on a UCCX 7.0(1) system that is being integrated into a CM 7.1 system. I am having and issue where if I have callmonitor on under voice service voip the voicemail system does not work. ie. auto attedants, voicemail... The uccx system works after an engine restart.

If I then turn the callmonitor command off voicemail works instantly and the uccx box no longer recieves calls.

Everything else seems to be working fine it is just this one command.

Has anyone seen this issue before and been able to rectify it ?


Cheers,

John

2 REPLIES
New Member

Re: callmonitor issue with Unity Express Voicemail and UCCX on C

Hi There,

I am having this exact same issue.


Was was your solution?


Thank You

New Member

Re: callmonitor issue with Unity Express Voicemail and UCCX on C

From memory I had to upgrade the cue module to version 7 and it worked.

Posted from my mobile device.

432
Views
0
Helpful
2
Replies