Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

Calls Aborted

we r using Unified CCX Premium 5.1 and Call Manger 6 we r facing a problem our some calls are aborted due to following Reason according to historical reports

com.cisco.app.ApplicationTaskInactiveException any help will be highly apriciated

2 REPLIES
Silver

Re: Calls Aborted

Here is the URL for the Historical Reports User Guide follow the guide it may help you to rectify this issue

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_4_1/user/hr/crs411hu.pdf

Community Member

Re: Calls Aborted

I've the same issue with CM4.3 and UCCX 6 Enhanced.

I've also this reason : com.cisco.app.InvalidApplicationException

thx for your help

361
Views
0
Helpful
2
Replies
CreatePlease to create content