I am working on a Tech Refresh upgrade and part of the upgrade will have the client changing the way they route calls to their IP IVRs. That being said, I think we are going to be short on Translation Routes and would like to create some new ones. I saw in the SRND that the recommendation is Translation Route Pool = 20 * CPS. I was wondering what is the best way to determine Calls Per Second with IP IVR? Any help would be very much appreciated. Thanks.
Hey Geoff. Thank you so much for the quick reply. I actually saw that you gave someone else this query in a previous post and I did try that earlier and it works perfect. When I posted the question, I was actually wondering though if there was a way to measure the calls per second that the IP IVR is handling rather than UCCE. I probably should've been more clear there so I apologize for the confusion. Let me know if you have any thoughts and thanks again for the quick response and helpful information.
I do have all calls getting immediately trans routed from CUCM to IP IVR however there is logic built into the scripts to send the call to the local IP IVR depending on where the call ingresses to. When the call hits a gateway it gets a site code assigned and is then passed into ICM with the site code at the front of the DN. Then in the script it checks the DN and plays the call at the local IP IVR based on that. That being said, I'd like to be able to tell CPS per IP IVR if at all possible. Thanks.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
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setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...