Is it possible for an agent to be able to register to several IP phones? Is it possible for an agent to login into CAD with several different extensions or is he limited to only one extension? (one time with 555, next time with 444 and so on...)
for the first question you could use Extension Mobility with UCC and for the second part I would use route pattern and translation pattern on the CUCM but leave the extension number the same, just to avoid relaying on the agent to provide the right extension.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...