Re: Can an agent login to CAD if CM can't reach AD?
No, agent will not be able to login. As per SRND...
On Page 121 of UCCX 8.x SRND:
"Because user authentication requires access to a user database in the LDAP server, if the LDAP server is down or unavailable, you cannot access the Cisco Unified CCX Administration web interface and agents cannot log in."
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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