Can anyone pls suggest,how to set up ODBC connection in UCCX 9.0
If you want to use the out of the box solution, you'll first want to download the JTDS SQL Server driver at the link below. The highest tested version is 1.2.5. I've seen up to 1.2.8 used in a production environment for some very simple DB interactions. If you're unsure, I'd go with 1.2.5 unless you have a reason to go higher. You could check with TAC to see if they have certified a newer version since the document was released.
Once that is uploaded you can then define a Data Source and refer to the driver you just uploaded. The JDBC URL will look something like this where the database name is Customers
Of course, be sure that you have a user account mapped with the necessary rights to the DB you are trying to access.
You can then script using the created data source and leverage the Data Read, Data Get, Data Write, etc steps that are available in the script editor. Check Chapter 11 of the following guide for additional detail...
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...