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Can i install Cisco ICM 8 on Vmware..???


Please tell me Can Cisco ICM be installed on Vmware Workstation for lab environment..??

I have installed Win2003 SP2 Enterprise edition on vmware...and i have made all premillinary configuration on that machine but when i start the installation of Cisco ICM i'm getting error "Cisco ICM/Contact center Enterprise & Hosted cannot be installed on domain controller..

Reply soon

Thanks and regards

harish chander kaushal

Everyone's tags (4)

Can i install Cisco ICM 8 on Vmware..???

Hi Harish,

The following deployments and Unified CCE components have not been qualified and are not supported in virtualization:

  • Progger (a Router, a Logger, and a Peripheral Gateway);  this all-in-one deployment configuration is not scalable in a  virtualization environment. Instead, use the Rogger or Router/Logger VM  deployment configuration.
  • Unified CCH
  • Unified ICMH
  • Unified ICME with more than 12,000 agents and/or the use of NIC, SIGTRAN
  • Outbound Option with SCCP Dialer
  • WebView Server
  • Expert Advisor
  • Remote Silent Monitoring (RSM)
  • Span based Silent Monitoring on UCS B-series chassis
  • Cisco Unified CRM Connector
  • IPsec. UCS does not support IPsec off-board processing, therefore IPsec is not supported in virtualization.

Please refer the below link for more information.

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