Can MRPG be configured in UCCE

[jennialoycius]

Can MRPG be configured in UCCE? If yes, can you let me know the configuration steps and the interface that will be used between UCCE and MRPG

[sandeep chauhan]

Hi Jennifer,

check page 93 of the deployment guide of IPCC.

below is the link for your quick ref.

IPCC Deployment Guide.

http://www.google.co.in/url?sa=t&rct=j&q=&esrc=s&source=web&cd=4&ved=0CDgQFjAD&url=http%3A%2F%2Fwww.cisco.com%2Fen%2FUS%2Fdocs%2Fvoice_ip_comm%2Fcust_contact%2Fcontact_center%2Fcisco_interaction_manager%2Fcim_432%2Fuser%2Fguide%2Fcisco_im432deploymen...

Regards

Sandeep