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can not open script editor in HDS

Hi everybody,

When we open Script Editor, we see the notice: "cannot connect to distributor, script editor will now exit"

Can you help me to resovle it?

We use ICM 7.1

Thanks you so much!

Everyone's tags (5)
2 REPLIES

can not open script editor in HDS

Sounds like AW/HDS services aren't all running.  You're can you confirm that all the services are started and there are no errors showing?

david

Bronze

can not open script editor in HDS

You might also see this message if the services are running, but you are using Windows Remote Desktop (RDP), and are not logged in with console mode.

Try this:  mstsc aaa.bbb.ccc.ddd /admin

where aaa.bbb.ccc.ddd is the IP address or hostname of your HDS.  The /admin switch gets you in with console mode. 

Net-net, you should see the ICM process' console windows on the taskbar.  If you don't, then either the service isn't running, or you're not in /console mode.

fyi - ICM 7.1 is long-since end-of-life.  You should seriously consider upgrading to a more recent, supported release.

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