I am studying the outbound IVR feature in UCCX 9. For outbound IVR, the call is initiated by SIP gateway and it further transfer the call to CM and finally handled by UCCX IVR application. Can i further assign the call to Agent in CSQ under the script in application? If yes, can the agent still do the outbound call operation such as "Accept", "Skip", "Close", and call Re-classification such as "Answer machine/ Callback", etc.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.