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Can't browse to UCCX 8 appadmin after upgrade:

I just finished installing UCCX 8.02 and can't browse to http://Servername/appadmin.   I can reach http://Servername just fine and see the link for Contact Center Express but when I click on it I get a blank page.  No errors or nothing.

Is there a process that I should restart or start?  

Thanks in advance.

Phil

1 REPLY
Cisco Employee

Re: Can't browse to UCCX 8 appadmin after upgrade:

Hi Phil,

Is UCCX 8.0(2) on a Vmware platform - If yes make sure its running on the following hardware and software platform

========

UCS B200 M1 Blade Server (or)

UCS C210 M1

Supported VMware platform is ESXi 4.0

=============

a) Try the following URL and see if the APPADMIN page pops up

https://X.X.X.X:8443/appadmin/main

b) If this does not help try rebooting the box through CLI - command is "utils system restart"

c) Else upgrade the box to SU1 or open up a case with TAC

From the link below you can download the the SU1 link

===

http://tools.cisco.com/support/downloads/go/ImageList.x?relVer=8.0(2)_SU1&mdfid=270569180&sftType=Cisco+Customer+Response+Solution+Software+Releases&optPlat=&nodecount=2&edesignator=null&modelName=Cisco+Customer+Response+Solution+Software&treeMdfId=&...

========

Hope this helps

Thank you

Anuj

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