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New Member

Can't debug from CRS Editor

when I try to do a reactive script debug i get the following error

when i try to debug a script, i get:

"Engine hostname list is empty. Check the LDAP for enabled CRS Engines"

please let me know how to resolve this

5 REPLIES
New Member

Re: Can't debug from CRS Editor

Have you tried it with the editor on the server? I ask this because I have seen this error when there have been port restrictions on the network. That is the easiest one to diagnose, given the using the editor on the server requires no network ports.

New Member

Re: Can't debug from CRS Editor

I had this problem too, after I had changed the server IP address.

I found there was an error in the MEDT logs at ...ClusterProfileInfo.getIpAddress. When I looked in ..\wfavvid\ClusterData\profile.ini, there was no IP address configured.

I added the IP address, restarted the node manager, and was able to debug scripts after that.

New Member

Re: Can't debug from CRS Editor

Fantastic answer - you just saved me from a TAC case.

Thanks.

New Member

Re: Can't debug from CRS Editor

Hi, I checked the profile.ini file and for some reason I was pointing to an incorrect IP so I changed it and it is working fine now. Thanks a lot!!!

New Member

Can't debug from CRS Editor

hay

i have the same issue with  UCCX 8.5.1.11001-35

i checked the ini file :

#Tue May 21 14:08:53 IDT 2013

clusterProfile=default

port=6999

Completed=true

latestUpdateTimeStamp=0

ipAddress=10.101.81.21;10.1.91.25

i c the cluster ip address

any idea ?

tk

shoham

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