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New Member

Can't login to Historical Reports

We just upgraded our system from 3.5.3 to 4.0.5 Sr1 build40 and we receive this message when we try to login to HR. "An Error occurred while attempting to communicate with Web server. Check your user id and password and try again"

Any ideas, I've checked for bugs and the Tac case collection and didn't see anything.

3 REPLIES
Silver

Re: Can't login to Historical Reports

Turn off proxy in your IE browser (or configure an exception for IPCC's IP Address) and then run again HR and try to log in.

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regards,

pk

New Member

Re: Can't login to Historical Reports

That worked. Thanks!

Silver

Re: Can't login to Historical Reports

Great. Could you rate my post?

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regards,

pk

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