This machine is running W2K Professional so there is no firewall built in like XP. The Supervisor and agent are both on the same VLAN with no firewall between them. Would I still install Supervisor with media termination even thought the 7940 is terminating the media?
Barge-in and intercept basically are CCM features, so they are available on IP phone. If supervisor has IP phone configured, he/she can barge in through IP phone service instead of from supervisor desktop media termination. (you could not register two phones with the same DN)
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...