Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Can the hunt pilot number displayed on ext changed?

Hi Friends,

I am not sure if this is by design or something which can be modified? The question is... Can we display the actual Extension number of the Hunt group member on the calling party's phone (who dials the Hunt Pilot number) instead of the Hunt group number? As of now the caller can see the hunt group number on his screen while the call is answered by a hunt group member who has a different extension.


Ex:

'A' (extn 1111) calls 5555 (Hunt pilot) which is answered by 'B' (extn 2222)

Display on Phone 'A' is 5555

Can this be changed to display 2222?


The "Connected Party Transformations" did not help though...

Do share you suggestions.

Thanks,

  • Contact Center
2 REPLIES
Cisco Employee

Re: Can the hunt pilot number displayed on ext changed?

This question probably needs to be posted on the IP Telephony forum.

New Member

Re: Can the hunt pilot number displayed on ext changed?

Thanks,

Will do!!!

Regards,

283
Views
0
Helpful
2
Replies
This widget could not be displayed.