I have problem in login to Agent from IP Phone through Services button. Once i click the Agent service i'm getting the error "Cannot Connect to the IP Phone Agent Service". I double checked the URL "http://192.168.9.211:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp" also tried restarting Tomcat services, also rebooted CUCM and UCCX8 but no luck.
I tried accessing the service URL from browser, i got the below error:
Also i see my CCX Engine is in Partial service. Kindly find the attached screenshot of my Serviceability and the error i'm getting on my IP Phone. Kindly have a look and let me know if he is missing any serives.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
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Please find the attached HTML document, download and open it on your PC.
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