Cannot create Smart account

[lemontree_61089]

Hi,

Not really a technical question, but "ask-smart-services@cisco.com" redirected me here.

We have some issues trying to create a Smart Account. When we try from software.cisco.com (and logged in), we get the error message 'Bad Request'. Screenshot attached.

Does anybody know what's wrong?

Thanks!

Thomas

[netsec]

Iam Also having same issue while creating the smart account.

Can some one help on this.

Thanks In Advance,

LAJAN

[#3]

same problem here. did you make it ?!? could register in the end ?!?

any help ?!?

Regards,

Matteo

[corp_admin_network]

Hi,

We finally contacted  our Cisco Sales Rep, and he fixed the issue. I have no idea what was the problem, but it looks like it was something on Cisco side, not something I could fix myself.

Thomas

[#5]

I've been sending an email to 'licensing@cisco.com' and they quickly solve the problem for us.

Thanks,

Regards

Matteo