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New Member

Cannot log in to IPCCX Historical Reporting

Just ran the plugin for reports and have tried the passwords for the CM and the CRS with no luck. Is there a default?

5 REPLIES
New Member

Re: Cannot log in to IPCCX Historical Reporting

what happened after ? did you get any error ?

New Member

Re: Cannot log in to IPCCX Historical Reporting

I have a problem with the same issue, after a pop up windows appear with the legend: "an Error occurred while attempting to comunicate with web server. Check your user id and passor and try again"

New Member

Re: Cannot log in to IPCCX Historical Reporting

I also encountered that kind of problem. What i do is first i access the CRS appadmin(http://X.x.x.x/appadmin..then retry logging in to CRS reporting plugin.I have no idea why..

New Member

Re: Cannot log in to IPCCX Historical Reporting

I find a problem with the services in one of the server, i reelected the master to the backup server and then run the Historical Reports with his IP Address and i can run the historical

New Member

Re: Cannot log in to IPCCX Historical Reporting

If you have been assigned reporting rights, the username is your primary extension. the password is the same as your supervisor/agent desktop password. Hope this helps.

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