Cannot log into CTIOS client with Nortel as a routing client
I'm setting up a new deployment. ICM 7.5.3, Nortel SCCS 6.0. - AAS not enabled. PIM is active, and calls can be delivered from Nortel to ICM and back to Nortel successfully. When I try to log an agent in however, the CTIOS toolkit client grey's out, the agent's phone indicates that the agent is logged in, but we cannot change states from CTIOS, and when calls are dilivered to that agent, no data pops in the Client.
Currently, the agent is configured in Agent explorer, and the extension I'm using is configured in the Peripheral Monitor tab as a Meridian position.
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The short answer is that you don't.... That isn't entirely true while at
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Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...