When a user is added with the ICD extension or deleted in CCM , there canbe a period of time, up to 10 minutes, before the synch thread runs . There may be agent login issues(delay in LDAP entries updation).The delay can be avoided by going to the Resource page in appadmin and listing the Resources.This will automatically execute the synch of the SQL DB to the LDAP data
Hmm...I got the same problem a while ago. I did pretty much what you guys suggests, but the inactive agent still can't be deleted. It will take forever to refresh the page when you tried to delete them and it will eventually timeout.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...