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New Member

cant change to ready in "One Button Login" when use CIPC v 2.1.2

I Configure a "One Button Login" and the agents can login without any issue using this URL:

http://xxx.xxx.xxx.xxx:yyyy/ipphone/jsp/sciphonexml/IPAgentInitial.jsp

My Issue ,the agents have CIPC v 2.0.2 can change the state to "Ready" or "Not Ready" but the Agents have CIPC V 2.1.2 they are not able to update the state to "Ready" and CIPC give this message "Host not found".

any advice ?

I cant replace CIPC 2.0.2 to 2.1.2 since I use Vista

1 REPLY
New Member

Re: cant change to ready in "One Button Login" when use CIPC v 2

This is detailed on bug ID - CSCsk55310.

The workaround is to downgrade back to V2.0

You may have to get them XP or W2000 machines!

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