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CC Load Tests. Call Simulator

We need to do load tests for a IPCC deployment. Does anyone know a simulator tool to use to generate VoIP calls and test load of the IPCC and IVR (200 concurrent calls on the IVR, thousand calls in an hour).

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Hall of Fame Super Silver

Re: CC Load Tests. Call Simulator

Take a look at Empirix Hammer products:

http://empirix.com/solutions/contact_center/index.asp

They're very good, but not cheap.

Chris

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