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CCM and IPCCX

Hi I have probably stupid question

How CCM and IPCCX actually talk to each other!!

Thanx

2 Replies 2

mmelbourne
Level 5
Level 5

Basically, the two communicate using JTAPI.

For an in-depth overview of the call process, have a look at the "IPCC Express Terminology and Call Processing" sections of the IPCCX SRND:

http://www.cisco.com/application/pdf/en/us/guest/products/ps1846/c1609/cdccont_0900aecd80331ee7.pdf

Thank You

Already solved the mistery!!

Vlad