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Community Member

CCM Real Time Monitoring Tool

I lost the password to login to the RTMT.

Please let me know if there is any link available with the steps on how to recovered the password.

Thank you.

Zeek

2 REPLIES
Hall of Fame Super Silver

Re: CCM Real Time Monitoring Tool

You can login with the CCM superuser, or simply login to CM and change the password of the user you were using under user management menu.

Chris

Community Member

Re: CCM Real Time Monitoring Tool

Changing the password on Call Manager does not work. And i don't really know what the CCM Superuser information is.

I think when seting up users on RTMT are separated from CCM directory.

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