7816 will not allow you to have 100 agents, please refer to srnd for agent counts per server:
You will agent license seats for each concurrent logged in agent if you require more than the 5 agents you get for free. Not sure what you mean by 100 IVR users? Are they agents to be logged into UCCX?
There is no seat license for IVR users, but I would assume you are planning on using some kind of auto attendent with it. I belvie the bundle will only allow you to have 5 or 10 cti ports which means you can only have that many concurrent calls in it.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...