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CCX 8.5 Auth in failover

Hi everyone,

i have configured CUCM 8.6 cluster (1 pub 3 subs) and CCX cluster. I have had some problems in UCS where are installed CUCM pub and CCX pub, agents are able to log in to CCX and response CSQ's calls, but when i try to get access to ccx administration web page or another CCX web page i get an error, then some time browser shows a timeout message and page can not be loaded, Is this a normal behavior  during a failover ? Could i get some information about that?

Thanks in advance.

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CCX 8.5 Auth in failover

Hi Juan,

If you are trying to access the UCCX admin page of Node1 during failover (lets say the failover has been initiated by restarting the UCCX services or box) than its a normal behaviour. Typicalyy it comes up in 2-3 minutes in LAN deployment and 3-4 minutes in WAN deployments. But you can always access the UCCX second node admin page at any point of time as there is no restarting of any services on this node.

Hope it helps.


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